Day 1 – Sunday, September 23, 2018

HIRING THE RIGHT PEOPLE FOR THE RIGHT JOB
(10:00 – 11:00 A.M.)

Look around your workplace. See all the good people? They were hired by your company. Look around again. See the bad ones? Your company hired them, too. Making the wrong hire can be a very expensive and time-consuming mistake. And the cost isn’t just contained to paying a placement firm twice in one year. It can be multiplied by lost sales opportunities, duplicating training/on-boarding efforts of other team members, strained customer relations, potential legal issues, and much more. This interactive session will help you build the skills and knowledge to develop the ideal candidate attitudes and motivators for a position, design the perfect candidate profile, attract the best individuals, and of course, recognize the winners when they walk into your office.

 

 


 

NOT ENOUGH TIME OR RESOURCES? HOW AN ASSOCIATION CAN HELP SMALL BUSINESSES
(10:15 – 11:00 A.M.)

Operating a small business can be incredibly rewarding. However, staying up to date on the latest insights and trends, changing regulations, licensing and more can be a challenge, especially when all you want to do (and have time to do!) is run your business. That’s where an association can help. Learn how the Coffee Association of Canada (CAC) and Tea & Herbal Association of Canada (THAC) provide members with research, education, guidance and networking opportunities. Hear more from Lesya Balych-Cooper, president of the CAC and Shabnam Weber, president of the THAC about valuable membership benefits that can be specifically applied and leveraged by small businesses.

CAC_THAC logo


 

 

BREWING UP SUCCESS IN TODAY’S SPECIALTY COFFEE MARKET
(11:15 A.M. – 12:00 P.M.)

We invite you to join Monin’s flavour solution experts as we share our insider secrets and learnings on how to set yourself apart and brew up a successful business in a competitive market. Discover what today’s consumers are looking for and the flavour trends that will excite their palates. Learn about the importance of clean label, limited time, and seasonal offerings and how they can increase your profitability.

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A GREAT WORKPLACE CULTURE IS GOOD BUSINESS
(11:15 A.M. – 12:15 P.M.)

How can you expect your employees to provide your customers with superior shopping experiences in your business if you don’t provide them with a positive and rewarding workplace environment? Does your workplace culture make it possible for your employees to love their work? If not, how can you as an owner or manager make that happen? We’ll discuss how your culture helps and hinders your business, how you can shift your store culture in ways that engage your people more effectively, and equip and empower your employees to provide exceptional customer experiences leading to greater loyalty and extraordinary results.

 

SUSTAINABILITY AND THE TEA INDUSTRY
(11:15 A.M. – 12:00 P.M.)

Sustainability is the new ‘buzzword’ in our global world. But how sustainable is tea? What measures are already being taken within the industry to combat the issue of sustainability? What more can we do? Join us for a panel discussion with a group of passionate tea industry professionals.

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COFFEE CUPPING 
(12:30 – 2:00 P.M.)

Veloso Coffee, a family business founded in 1977 by Pedro Humberto Veloso, coffee producer from the Cerrado Mineiro region in Brazil, will provide an overview of the cupping process. Attendants will then join a cupping session with different coffees from Veloso farms, from commercial grade to specialty micro-lots. Veloso Coffee is presented by green coffee importer Macedo Coffee.

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GREEN COFFEE GRADING 
(3:00 – 4:30 P.M.)

During this hands-on workshop, Veloso Coffee, an exporting company from Pedro Humberto Veloso, coffee producer from the Cerrado Mineiro region in Brazil, will introduce the concepts of green coffee grading. Attendants will have the opportunity to manually screen green coffee and to identify coffee defects. Veloso Coffee is presented by green coffee importer Macedo Coffee.

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Day 2 – Monday, September 24, 2018

COFFEE IN CANADA: TRENDS AND OPPORTUNITIES
(10:00 – 11:00 A.M.)

Coffee is the most popular beverage among Canadians over 16 years of age. Hear about industry trends based on the Coffee Association of Canada’s proprietary Coffee Trends Study of Canadian consumers. Learn about strong areas of opportunity, including the largely untapped world of decaf. Which dayparts and types of beverages are growing? How important is transparency? What about coffee and health? How are loyalty, digital and mobile payments affecting the industry? Join our panel of coffee experts for these and more insights into coffee trends and opportunities in Canada.

 

HIRING THE RIGHT PEOPLE FOR THE RIGHT JOB
(10:00 – 11:00 A.M.)

Look around your workplace. See all the good people? They were hired by your company. Look around again. See the bad ones? Your company hired them, too. Making the wrong hire can be a very expensive and time-consuming mistake. And the cost isn’t just contained to paying a placement firm twice in one year. It can be multiplied by lost sales opportunities, duplicating training/on-boarding efforts of other team members, strained customer relations, potential legal issues, and much more. This interactive session will help you build the skills and knowledge to develop the ideal candidate attitudes and motivators for a position, design the perfect candidate profile, attract the best individuals, and of course, recognize the winners when they walk into your office.

 

BREWING UP SUCCESS IN TODAY’S SPECIALTY COFFEE MARKET
(11:15 A.M. – 12:00 P.M.)

We invite you to join Monin’s flavour solution experts as we share our insider secrets and learnings on how to set yourself apart and brew up a successful business in a competitive market. Discover what today’s consumers are looking for and the flavour trends that will excite their palates. Learn about the importance of clean label, limited time, and seasonal offerings and how they can increase your profitability.

monin1

 

A GREAT WORKPLACE CULTURE IS GOOD BUSINESS
(11:15 A.M. – 12:15 P.M.)

How can you expect your employees to provide your customers with superior shopping experiences in your business if you don’t provide them with a positive and rewarding workplace environment? Does your workplace culture make it possible for your employees to love their work? If not, how can you as an owner or manager make that happen? We’ll discuss how your culture helps and hinders your business, how you can shift your store culture in ways that engage your people more effectively, and equip and empower your employees to provide exceptional customer experiences leading to greater loyalty and extraordinary results.

 

FAIRTRADE CANADA LUNCH & LEARN: A PROFITABLE COFFEE PRODUCTION IS CRITICAL FOR THE FUTURE OF THE INDUSTRY
(12:15 – 1:45 P.M.)

The conversation around sustainability in the coffee industry is often focused on production practices. However, the sustainability of any industry is also linked to its ability to be profitable in the long run, essentially and most importantly for coffee farmers. During this talk we will go back to one of the key elements of Fairtrade: pricing. We will discuss on the relevance of Fairtrade in today’s market context and how coffee prices affect the entire supply chain.

Fairtrade

GREEN COFFEE GRADING 
(11:30 A.M. – 1:00 P.M.)

During this hands-on workshop, Veloso Coffee, an exporting company from Pedro Humberto Veloso, coffee producer from the Cerrado Mineiro region in Brazil, will introduce the concepts of green coffee grading. Attendants will have the opportunity to manually screen green coffee and to identify coffee defects. Veloso Coffee is presented by green coffee importer Macedo Coffee.

monin1monin1

 

COFFEE CUPPING 
(2:30 – 4:00 P.M.)

Veloso Coffee, a family business founded in 1977 by Pedro Humberto Veloso, coffee producer from the Cerrado Mineiro region in Brazil, will provide an overview of the cupping process. Attendants will then join a cupping session with different coffees from Veloso farms, from commercial grade to specialty micro-lots. Veloso Coffee is presented by green coffee importer Macedo Coffee.
monin1monin1